Contact information
CONTACT INFORMATION
Thank you for contacting AVENWELL.
Our team is committed to providing professional and timely customer support for questions related to orders, shipping, returns, and general product information.
Company Information
AVENWELL
Operated by OMNEXIS LLC
323 CENTER ST STE 105,
LITTLE ROCK, ARKANSAS,
72201, USA.
Website: https://avenwell.shop
Customer Support
Support Email:
support@avenwell.shop
Phone Support:
+1 (402) 243-6299
Support Hours
Monday – Friday
9:00 AM – 5:00 PM EST
Please note that response times may vary during holidays, weekends, or periods of increased support volume.
Estimated Response Times
Our support team generally responds within:
• 24–48 business hours for email inquiries
• 1–3 business days for order-related investigations or claims
Complex requests, carrier investigations, or verification procedures may require additional review time.
Order Support
When contacting support regarding an order, please include:
• Full name
• Order number
• Email address used during checkout
• Detailed description of the request
Providing complete information may help reduce response delays.
Shipping & Fulfillment Information
Orders are processed through our fulfillment and logistics partners located within the United States.
Fulfillment & Returns Processing Facility:
Fulfillment Hub USA
11400 NW 34th St
Doral, FL 33178
United States
Please do not send returns to this address without prior authorization from our support team.
General Wellness Information
AVENWELL products are intended to complement balanced lifestyles and general wellness routines.
Our products and website content are not intended to provide medical advice, diagnosis, treatment, or guaranteed outcomes.
Customers should consult qualified healthcare professionals regarding questions related to dietary supplements or personal health concerns.
FDA Disclaimer
Statements made on this website have not been evaluated by the Food and Drug Administration (FDA). Products sold by AVENWELL are not intended to diagnose, treat, cure, or prevent any disease.
Responsible Communication
AVENWELL is committed to maintaining clear, professional, and transparent communication with customers.
We reserve the right to refuse abusive, fraudulent, threatening, or inappropriate communications at our sole discretion.