Terms of service
TERMS OF SERVICE
Last Updated: June
Welcome to AVENWELL. These Terms of Service (“Terms”) govern your access to and use of the website located at https://avenwell.shop, including all related products, services, content, features, and purchases offered by AVENWELL and OMNEXIS LLC.
By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the website and services immediately.
Company Information
AVENWELL is operated by:
OMNEXIS LLC
323 CENTER ST STE 105,
LITTLE ROCK, ARKANSAS,
72201, USA.
Support Email: support@avenwell.shop
Phone: +1 (402) 243-6299
Support Hours:
Monday – Friday
9:00 AM – 5:00 PM EST
Eligibility
By using this website, you confirm that:
• You are at least 18 years of age or the age of majority in your jurisdiction
• You are legally capable of entering into binding agreements
• You will use the website only in accordance with applicable laws and these Terms
AVENWELL reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion.
Products & Services
AVENWELL provides wellness and lifestyle products intended to complement balanced lifestyles and general wellbeing routines.
Product descriptions, images, availability, and pricing are subject to change at any time without notice.
We make reasonable efforts to ensure product information is accurate; however, we do not warrant that product descriptions, website content, pricing, or other materials are error-free, complete, or current.
No Medical Advice
Content provided on this website is for informational and general wellness purposes only.
Nothing on this website should be interpreted as medical advice, diagnosis, treatment, or professional healthcare guidance.
Customers should consult qualified healthcare professionals before using dietary supplements, especially if pregnant, nursing, taking medication, or under medical supervision.
FDA Disclaimer
Statements made on this website have not been evaluated by the Food and Drug Administration (FDA). Products sold by AVENWELL are not intended to diagnose, treat, cure, or prevent any disease.
No Guarantees
Individual experiences may vary.
AVENWELL does not guarantee specific outcomes, results, or experiences related to the use of its products or services.
Any testimonials or customer feedback displayed on the website reflect individual opinions and experiences only.
Orders & Fraud Prevention
AVENWELL reserves the right to refuse, cancel, limit, or review any order for reasons including but not limited to:
• Suspected fraud or unauthorized activity
• Pricing or inventory errors
• Violation of these Terms
• Unusual purchasing patterns
• Abuse of promotions or refund policies
Additional verification may be required before order approval.
Customers agree to provide accurate billing, shipping, and payment information during checkout.
Payment Methods
We currently accept major payment methods including:
• Visa
• Mastercard
• American Express
• Discover
Payment availability may vary depending on checkout settings and payment provider requirements.
By submitting payment information, customers authorize AVENWELL and its payment processors to charge the applicable payment method for authorized purchases.
Pricing & Product Changes
Prices, product availability, promotional offers, and shipping rates may change at any time without prior notice.
AVENWELL reserves the right to correct pricing inaccuracies, product information errors, or technical mistakes at its sole discretion.
Fulfillment & Shipping
Orders are processed through our fulfillment and logistics partners located within the United States.
Fulfillment & Returns Processing Facility:
Fulfillment Hub USA
11400 NW 34th St
Doral, FL 33178
United States
Estimated processing times are generally 1–3 business days.
Estimated shipping times are generally 3–7 business days within the United States.
Delivery estimates are provided for convenience only and are not guaranteed.
AVENWELL is not responsible for shipping delays caused by carriers, weather conditions, operational disruptions, or circumstances outside our reasonable control.
Customers are responsible for ensuring shipping information is accurate at checkout.
Returns & Refunds
All return and refund requests are governed by our Return & Refund Policy.
By placing an order, customers acknowledge and agree to the terms outlined in the applicable Return & Refund Policy available on this website.
Intellectual Property
All website content, including but not limited to:
• Logos
• Branding
• Product names
• Text
• Images
• Graphics
• Website design
• Digital content
is the property of AVENWELL, OMNEXIS LLC, or its licensors and is protected under applicable intellectual property laws.
Unauthorized use, reproduction, distribution, or modification is strictly prohibited.
Prohibited Uses
Customers and visitors agree not to:
• Use the website for unlawful purposes
• Submit false or misleading information
• Attempt unauthorized access to systems or data
• Interfere with website functionality or security
• Engage in fraudulent transactions or abusive refund behavior
• Use automated systems to scrape or duplicate website content
• Violate intellectual property rights
AVENWELL reserves the right to restrict or terminate access for violations of these Terms.
Third-Party Services
This website may utilize third-party services including but not limited to:
• Shopify
• Payment processors
• Shipping carriers
• Analytics providers
• Marketing platforms
AVENWELL is not responsible for the independent policies, practices, or operations of third-party providers.
Use of third-party services may also be subject to their respective terms and policies.
Limitation of Liability
To the fullest extent permitted by applicable law, AVENWELL, OMNEXIS LLC, its affiliates, officers, employees, contractors, fulfillment partners, and service providers shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from:
• Use of the website
• Product purchases
• Shipping delays
• Technical interruptions
• Customer interactions
• Third-party services
Our maximum liability shall not exceed the amount paid for the applicable order or transaction.
Indemnification
By using this website, customers agree to indemnify, defend, and hold harmless AVENWELL, OMNEXIS LLC, its affiliates, officers, employees, and service providers from claims, liabilities, damages, expenses, or legal fees arising from:
• Violation of these Terms
• Misuse of the website or products
• Fraudulent activity
• Violation of applicable laws or third-party rights
Privacy Policy
Use of this website is also governed by our Privacy Policy.
By using the website, customers acknowledge and agree to the collection and use of information as described in the applicable Privacy Policy.
Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws of the State of North Carolina, without regard to conflict of law principles.
Dispute Resolution
Customers agree that any dispute arising from the use of this website, products, or services shall first be attempted to be resolved informally by contacting AVENWELL customer support.
If resolution cannot be reached informally, disputes shall be resolved exclusively through binding arbitration or the appropriate courts located within the State of North Carolina, unless otherwise required by applicable law.
Customers waive participation in class action lawsuits to the fullest extent permitted by law.
Policy Updates
AVENWELL reserves the right to modify or update these Terms of Service at any time without prior notice.
Changes become effective immediately upon publication on the website.
Continued use of the website following updates constitutes acceptance of the revised Terms.
Contact Information
AVENWELL
OMNEXIS LLC
323 CENTER ST STE 105,
LITTLE ROCK, ARKANSAS,
72201, USA.
Website: https://avenwell.shop
Email: support@avenwell.shop
Phone: +1 (402) 243-6299
Support Hours:
Monday – Friday
9:00 AM – 5:00 PM EST